Shipping policy

At Forty North Collective we are committed to providing an exceptional shopping experience for our customers, including clear and straightforward shipping policies. We ship to United States, United Kingdom, Australia, Finland and Canada. 

Shipping Locations

This shipping policy applies to orders shipped within United States, United Kingdom, Australia, Finland and Canada. We ship from our fulfillment center in China. 

Delivery Times

Below are the estimated delivery times for all packages:

Order cutoff time: 2:00 PM (GMT+00:00). Orders placed after this time will be handled the next business day, which may add an extra day to delivery.

Order handling time: 1-3 business days, Monday to Friday. Once your order is processed, it will be shipped by one of our trusted carriers.

Transit time: 6-10 business days, Monday to Friday.

Estimated delivery time: Total Estimated Delivery Range: 7-13 business days.

Carrier Services

We partner with the following reliable carriers for deliveries within United States, United Kingdom, Australia, Finland and Canada: USPS, UPS, FedEx, Posti & Matkahuolto.

Shipping Costs

Free shipping on orders over $100 in the following countries:

  • United States

  • Canada

  • Australia

Free shipping on orders over 100€ in Finland.

Free shipping on orders over £100 in the United Kingdom.

Paid Shipping: For destinations outside our free shipping zones, shipping costs will be calculated and displayed at checkout.

Delivery Issues

If you experience any issues with your delivery, such as delays or lost packages, please contact our customer service team immediately. We are here to assist you and ensure your order arrives safely and on time.

Tracking Your Order

Once your order has been shipped, you will receive an email notification containing a tracking number.

You can monitor your package's journey on our https://fortynorthcollective.com/apps/track-order.

Questions?

Visit our FAQs page at https://fortynorthcollective.com/pages/faq or contact our customer service team.

Contact Information

Office hours: Monday to Friday, 10:00 AM - 7:00 PM (GMT+00:00)

Email: support@fortynorthcollective.com

Phone number: +358451313984

Response Time: We aim to reply within 1-2 business days.

Business address:

Forty North Collective

/ Great Slogan Oy

Lutakonaukio 1, 40100, Jyväskylä, Finland

Business ID: FI28122528